Patient education

Your guide to a healthy smile.

Simple, honest information to help you and your family care for your teeth between visits — from brushing the right way to knowing what to expect at your appointment.

2:00
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Try it now

The 2-minute brush.

Press start and brush along! 🪥

Dentists recommend two full minutes, twice a day — about 30 seconds for each section of your mouth. Great for getting kids to brush long enough (and a good reminder for grown-ups too).

Know before you go

What to expect at your visit.

  1. A warm welcome. Our front desk will help you with any forms and your insurance details — bring your policy info so we can check your coverage.
  2. Getting to know you. We review your medical and dental history and talk through any concerns or goals — no rushing, no judgment.
  3. A gentle exam & X-rays. Dr. Chan checks your teeth, gums and bite, and digital X-rays give us the full picture with very low radiation.
  4. Your personal plan. We explain what we see in plain language and recommend only what you actually need — never upsold.
  1. Professional cleaning. Our hygienist gently removes plaque and tartar that brushing can't reach, then polishes for a fresh, smooth finish.
  2. Gum health check. We measure and monitor your gums so small issues are caught early.
  3. Exam & advice. Dr. Chan reviews everything and shares simple, personalized tips for home care.
  4. Book your next visit. Most patients come every six months — we'll help you keep it easy.
  1. Comfort first. We make sure you're fully numb and comfortable before we begin, and check in with you throughout.
  2. Clear explanations. You'll always know what we're doing and why, step by step.
  3. Aftercare. We send you home with simple instructions and are just a phone call away if you have questions.
  4. Follow-up. We'll let you know if anything needs checking at your next visit.
A Bayview hygienist making a young patient feel at ease

Kids' dental health

Making the dentist a place kids love.

Good habits start early. Bring your child by their first birthday or when their first tooth appears, keep visits positive and regular, and let our friendly team make it fun. A gentle, patient first experience sets them up for a lifetime of healthy smiles.

Tip: turn brushing into a game with a 2-minute song or the timer above — and ask us about kid-friendly brushing apps at your next visit!

At-home care

Small habits, big difference.

Brush twice daily

Two minutes, morning and night, with a soft-bristled brush and fluoride toothpaste.

Floss once a day

Cleans the 40% of tooth surfaces a brush can't reach and keeps gums healthy.

Limit sugary snacks

Especially sticky sweets and sipping sugary drinks — the biggest cause of cavities.

Swap your brush

Every 3 months, or sooner if the bristles are frayed — a worn brush cleans poorly.

Drink water

Rinses away food and bacteria — and tap water's fluoride helps protect enamel.

Keep your check-ups

Regular visits catch small problems early — before they become big (and costly) ones.

Common questions

Frequently asked.

For most people, a check-up and cleaning every six months keeps things healthy and catches small issues early. Some patients benefit from more frequent visits — we'll recommend what's right for you.
Yes. We use modern digital X-rays, which use very low radiation — far less than older film — and we only take them when needed to protect your health.
Professional whitening (in-office or a custom take-home kit) is safer and more effective than store-bought strips. We'll match the approach to your teeth and goals — ask us at your next visit.
You're not alone! We go slow, keep it friendly and fun, and let kids get comfortable. Bringing them early and often, and keeping your own tone positive, makes a big difference.
Wherever possible, yes — we direct-bill most major providers (Sun Life, Canada Life, Green Shield and more) and welcome the Canada Dental Care Plan (CDCP). Bring your policy details and we'll help you understand your coverage.
Yes — new patients and families are always welcome, and we keep room for dental emergencies. Give us a call at 905-841-0341 to book.
Dental emergency?

Don't panic — here's what to do.

Call us right away at 905-841-0341. In the meantime:

Knocked-out tooth

Handle it by the crown (not the root), gently rinse, and try to place it back in the socket. If you can't, keep it in milk and see us immediately — time matters.

Toothache

Rinse with warm water and gently floss to remove trapped food. Avoid putting aspirin on the gum. Call us to be seen — pain usually means something needs attention.

Chipped or broken tooth

Save any pieces, rinse your mouth with warm water, and use a cold compress for swelling. We'll fit you in to repair it.

Lost filling or crown

Keep the crown if you have it. Avoid chewing on that side and call us — a quick repair prevents bigger problems.

Swelling or abscess

Facial swelling can be serious. Rinse with warm salt water and contact us right away; seek urgent care if you have trouble breathing or swallowing.

Bitten lip or tongue

Clean gently and apply a cold compress. If bleeding doesn't stop with pressure, call us or seek medical care.